Comments on: Remember That Talk About Delighting Customers, Forgetaboutit http://www.arandomjog.com/2010/07/remember-that-talk-about-delighting-customers-forgetaboutit/ Where Product is the New Marketing and Marketing is the New Product Thu, 02 Feb 2012 19:07:00 +0000 hourly 1 http://wordpress.org/?v= By: Tweets that mention Remember That Talk About Delighting Customers, Forgetaboutit – A Random Jog -- Topsy.com http://www.arandomjog.com/2010/07/remember-that-talk-about-delighting-customers-forgetaboutit/comment-page-1/#comment-122 Tweets that mention Remember That Talk About Delighting Customers, Forgetaboutit – A Random Jog -- Topsy.com Tue, 03 Aug 2010 16:10:34 +0000 http://www.arandomjog.com/?p=1830#comment-122 [...] This post was mentioned on Twitter by Chris Bailey, Jeff Lash. Jeff Lash said: "Customers will punish you harder for failing at the basics than they will reward you for delighting them." via @joshua_d http://j.mp/cQnFus [...] [...] This post was mentioned on Twitter by Chris Bailey, Jeff Lash. Jeff Lash said: "Customers will punish you harder for failing at the basics than they will reward you for delighting them." via @joshua_d http://j.mp/cQnFus [...]

]]>