Favorite Product Management Posts Jannuary 2010

Posted by – January 31, 2010

I have decided not to wait till the end of the year to publish a best of 2010.  The list will be way too long and you’ll never have time to read it all.  Instead, I am going to focus one month at a time on some of my favorite product posts that I think are worth reading (or reading again).

Enjoy!

Outside-in-view -A New Roadmap to Consider:

As I peruse my product roadmap, I was thinking about what the benefits would be for a product marketing roadmap, how would we change behaviors? We could start product positioning sooner, define the product benefits, do internal education while product is being developed, test potential messages as we test the features – matching critical product launch elements to the product roadmap process.

My Product Management Opinion – The Power of Advanced Research for Product Management

But, are you making the most of some of the advanced research techniques that have become more accessible over the last decade?  Do you understand your market’s preferences for specific features or messaging?  Do you know how various segments will react to price changes?  Can you conduct robust competitive what-if analysis?

Strategic Product Manager – Art or Science?

Since building and delivering software or other high-tech products is generally done with the goal of making a dollar and sustaining a business, I sure hope decisioning is not done within the realm of “human creativity” but with quantitative predictions.

Where the Product Management Tribe Gathers -  Product Management Leadership – Converting Theory into Action

Product management leadership is all about action. It’s converting the theory of product management into sustainable methods. It’s organizing, guiding and enabling a team and teaching them a common language that builds momentum as a team, creates consistency in your activities and ensures product management maintains a level of credibility across organization and with executive management.

Software Product Manager – Software product manager’s first 30 days at a new job ….

Understand people dynamics – This is the most important part, more important than even your product in the first 30 days. You have to start building relationships from day one. Every company has some form of internal people dynamics that you need to observe and learn as you get used to your new position especially in a new company.

Mohan Sawhney – Do Dedicated Devices Die? Principles of Convergence

My take is that, like all questions in marketing and strategy, the right answer is – it depends!  I believe that convergence (and the consequent death of dedicated devices) is a function of several contingent factors.  So, rather than taking one side or another of this debate, I would like to reflect on som principles that will help predict whether we will see convergence win out in a specific context.

Rocketwatcher’s Everything You Say Matters

In your own company you can probably think of a dozen messages like the LinkedIn subject line, that you are putting in front of your customers everyday.  Do they all reflect your company’s value as much as they could?

Product Potluck January 2010

Posted by – January 25, 2010

Product Potluck is a monthly gathering of product managers here in Austin, TX.  The event starts with an hour of networking during which time you get to enjoy a beverage and vote on the topics for the night.

Usually there are 3-4 speakers who have prepared material and the two with the top votes win.  The best part of Product Potluck is the collaboration that occurs during the presentation.  Attendees are encouraged to share their own expertise and experience.  The shared discussion is packed with information and usually very entertaining.

More…

Crazy Ideas

Posted by – January 18, 2010

I spent last week putting the final touches on a Voice of the Customer research effort we conducted near the end of 2009.  As a product manager there is something very satisfying about coming back to the office with a list of potential ideas.

Listening to your customers is a great way to generate ideas.  Some of these ideas will align nicely with your current thinking and some will present challenges.  Then there are ideas that sound just plain crazy.

The just crazy ideas are usually the quickest to be dismissed.  The idea maybe technically impossible or cost prohibitive.  Often, it comes down to a belief that customers just won’t buy it.

However, paying attention to crazy ideas can pay off, and LEGOs are a great case study to prove it.  LEGO (eventually) started listening to the 5% minority of their customers (adults) who had become enthusiastic fans of the product line.  This minority set of customers were spending 50 times more a year than the 95% majority customer (the Gaspedal word of mouth marketing blog has a good overview of the LEGO case here).

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It’s 2010 & Everything Matters

Posted by – January 10, 2010

So, the first week of January is already over and I have not gotten around to making any New Year’s resolutions.  I am blaming it on a case of strep throat that went through the family, building up speed until it took me out of commission for a several days.

Instead, I am going to start off with a couple of articles that I think are worth thinking about as 2010 gets going.

More…

Roller Skating in Xi’an

Posted by – January 9, 2010

Before the holidays, I was in Xi’an, China doing market research.  It had been a long day of customer interviews and all we had time for was a quick walk around the old city wall before the night sessions.

While walking next to the wall, in what seemed like a tranquil park, we ran into something completely unexpected – an outdoor roller skating rink.  It was a scene right out of the 70’s including speed skating, skate dancing, and a little roller derby all going on at the same time.

Check out the short video below that captures a bit of the excitement:

The Fidelity Belly (part 2)

Posted by – December 31, 2009

Seth Godin has a post on his blog today that I think is another way of looking at the Fidelity Belly (one of my favorite new terms).

Seth’s advice is to avoid being a commodity (the Fidelity Belly) and work to change the playing field (High Fidelity).  From Seth’s post,

The scalable, profitable strategy is to change the game, not to become the most average.

The perils of getting stuck in the belly is that consumers don’t see you as offering anything special and instead look for the cheapest possible offering.  This is not a good place to be.

4 Reasons Not to Hide the Demo Button

Posted by – December 29, 2009

My son got an educational toy globe over the holidays.  The front control panel of the globe is almost overwhelming in the number of modes you can select (see the picture above for a close-up).

If you look right in the center of the controls, next to the volume buttons, you will see the demo button.  Your first reaction may be that this is a strange place to put the demo.  Why not put some other function here and hide the demo button out of the way?

The truth is, demo modes are very important and should be easy to find.  You don’t have a lot of time when a consumer is evaluating your product so you need to hook them fast so they want to learn more.

A good product demo should do the following: More…

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