Don’t Forget About Segmentation

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Over the last couple of weeks Personas have been a hot topic of conversation (are they useful?, challenges, how to write, etc):

The one thing I have seen missing from the discussion is how you figure out who your target customers are in the first place.  Do you know what groups are the most interested in your brand?  Your competitors?  Which part of the market is growing the fastest?  Who is willing to pay the most/least for your type of product/service?

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